FAQs
Everything you need to know about ordering, products, and payment.
All orders are processed and shipped the following business day.
Estimated delivery is 2–3 business days once your order ships.
We ship to all 50 U.S. states.
Shipping is calculated at checkout based on your order and destination.
Yes. Tracking information is provided by email once your order ships.
Yes. Customers receive order updates and shipping notifications throughout the process.
PRODUCTS & QUALITY
Yes. Every batch is third-party (COA) lab tested for potency and purity, with results available for each product.
Everything is farm-direct, sourced from trusted growers with no middlemen in between.
Premium flower, pre-rolls, concentrates, vapes, edibles, and finished goods — with more categories added as we grow.
All products contain less than 0.3% Delta-9 THC and are compliant with the 2018 Farm Bill.
PAYMENT & SECURITY
We currently accept Cryptocurrency, Cash App, and Zelle. Additional options may be added in the future.
Yes. We use private, encrypted checkout to keep your information safe every time.
ORDERING & SUPPORT
Yes. You must be 21 years of age or older to purchase from Heavyweight Distro.
See our Return & Refund Policy for full details on eligibility and how to start a return.
Reach us by email or through our contact form — our team replies within one business day.
STILL HAVE QUESTIONS?
Our support team is here to help. Reach out and we’ll get back
to you within one business day.